*Personalized items may not be returned or exchanged due to their specific nature.
In order to expedite this process, please email us (or call) explaining the reason for your return/exchange along with your full name, address, and phone number, the item number if possible, a description of the product, and any other pertinent information (including exchange info like the new size needed, if applicable).
800-652-9767 Toll Free
Include a copy of your original invoice and mail to:
Attn: Return Dept
1554 Randolph Ave.